# Taklino

> Taklino is a web-based work management platform combining project and task management, Service Desk, time tracking, reporting, and CRM. The public site and application support Turkish and English.

## Official product information

- [Türkçe ürün sayfası](https://taklino.com/): Proje yönetimi, Service Desk, zaman takibi, CRM ve isteğe bağlı AI özellikleri.
- [English product page](https://taklino.com/?lang=en): Product capabilities, plans and frequently asked questions.
- [Projects and tasks](https://taklino.com/#project-management): Kanban, list and Gantt views; task owners, priorities and dates; multiple teams and project managers; team-specific project visibility.
- [Service Desk](https://taklino.com/#service-desk): Support tickets, SLA tracking, customer portal, customer satisfaction feedback and transfer of support work to project tasks.
- [Time tracking](https://taklino.com/#time-tracking): Task-based time entries, weekly approvals, effort reporting and cost analysis.
- [CRM](https://taklino.com/#crm-features): Customer details, contacts, interaction history and customer search, connected with projects and support.
- [AI features](https://taklino.com/urunler/ai-asistani): Optional AI Assistant add-on for all paid plans. Summarizes records, filters and creates tasks, and prepares time entry forms. USD 10 per AI user/month or USD 120/year, excluding taxes. Monthly usage is capped with no automatic overage charges.
- [Team collaboration](https://taklino.com/#social-feed): Project chat, mentions, notes and activity feeds.
- [Plans](https://taklino.com/#pricing): The free plan supports up to five users. Service Desk, Project Management and Full Package are separate plans; CRM is included in Full Package. Consult this page for current pricing and scope.
- [Frequently asked questions](https://taklino.com/#faq): Answers about product scope, access, AI, plans and languages.
- [Product guide (PDF, Turkish)](https://taklino.com/uploads/TAKLINO_Bilgi_Kullanım_Kılavuzu.pdf)

## Resources and contact

- [Blog](https://taklino.com/blog): Guides about work management and collaboration. General blog topics do not imply that every feature discussed is included in Taklino.
- [Contact](https://taklino.com/#contact): Product questions and package applications.
- [Email](mailto:notification@taklino.com)
- [Sitemap](https://taklino.com/sitemap.xml)

## Product pages and practical guides

- [Project management](https://taklino.com/urunler/proje-yonetimi): Kanban, list and Gantt views, task ownership and project visibility.
- [Timesheets and effort tracking](https://taklino.com/urunler/timesheet-zaman-takibi): Task-based time entries, weekly approval and reporting scope.
- [Service Desk](https://taklino.com/urunler/service-desk): Tickets, SLA, customer portal, CSAT and transfer to project tasks. A paid plan is required.
- [CRM](https://taklino.com/urunler/crm): Customer information, contacts and interaction history. Full CRM is included in Full Package.
- [Timesheet guide](https://taklino.com/blog/timesheet-nedir-nasil-tutulur): Fields, illustrative entries and review checks.
- [Weekly approval guide](https://taklino.com/blog/haftalik-timesheet-onay-sureci): Responsibilities, reporting periods and correction workflow.
- [Project planning guide](https://taklino.com/blog/kanban-gantt-proje-planlama): When to use Kanban, lists and Gantt.

Every product and guide page has an English version at the same URL with `?lang=en`.

## Private workspace access

The product requires an account. Private project, customer, ticket, time-entry and chat data are not public documentation. A user assigned a task outside a private project's teams can access only the assigned task. A user mentioned in project chat can access the chat; this does not grant access to the project board or other tasks.

This summary describes the product, not customer data. The visible product and pricing pages are the source of truth for current availability and commercial terms.